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MeMD® provides access to online medical consultations with physicians, nurse practitioners, and physician assistants who can write prescriptions when medically necessary and permitted by state law. MeMD also provides access to online counseling or talk therapy with behavioral health providers; however, therapists cannot write prescriptions. MeMD is not an online pharmacy, and medications cannot be purchased or dispensed from MeMD directly. The MeMD Service is not a replacement for your primary care physician or annual office check-ups, nor is it a replacement for other treating providers. Subject to state regulations, MeMD is available nationwide with providers licensed to practice in your state who use video and/or audio technology.

When medically necessary, MeMD’s providers (except therapists) can submit a prescription electronically for purchase and pick-up at your local participating pharmacy; however, MeMD providers cannot prescribe elective medications, narcotic pain relievers, or controlled substances. MeMD’s providers are each licensed by the appropriate licensing board for the state in which they are providing services and all have prescriptive authority for each of the states in which they are licensed.

$0 medical (urgent care) visits are capped at three per individual, per month. Each medical (urgent care) visit above the cap will be charged at MeMD’s then-current standard medical (urgent care) visit fee rate, which will be collected at the time of service. $0 therapy visits are capped at five per individual, per month. Each therapy visit above the cap will be charged at MeMD’s then-current standard therapy visit fee rate, which will be collected at the time of service.